Shipping
The Lerva online shop currently ships to the following shipping zones:
- Germany: free shipping.
- Other countries of the European Union, including Austria and Luxembourg: €4.95 shipping, free on orders of €50 or more.
- Switzerland and Liechtenstein: €4.99 shipping, free on orders of €50 or more.
Delivery time for these zones: expected to be 5 to 10 working days.
Australia: delivery to Australia is still being set up. We cannot yet confirm shipping costs or a delivery time for Australia, and we will not give an estimate until our carrier has confirmed it. Checkout shows whether delivery to your address is possible before you submit your order.
Where checkout shows a specific delivery time or different shipping costs, those details take precedence.
Payment
Payment is due when the contract is formed and is made through Shopify Checkout, using the payment methods offered there, such as credit card, PayPal, Apple Pay or Google Pay, where shown in checkout.
The currency shown in checkout and the total shown there apply. Any taxes that apply to your order are calculated and shown in checkout before you pay.
Cancellation and returns
Consumers have a fourteen-day right to cancel. The full policy and the model cancellation form are on our Cancellation & Refunds page. Please send your cancellation to kontakt@lerva.de. We will give you the return address in our reply. We bear the cost of returning the goods.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in our policies limits these rights or any other rights you have under the consumer laws of the country you live in.
Last updated: 1 November 2026
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