1. Scope
These Terms & Conditions apply to orders placed by consumers in the Lerva online shop at https://lerva.de. The seller is SCS Ecom LTD, a company registered in Hong Kong. The shop trades under the name Lerva. A consumer is any natural person who enters into a transaction for purposes that are mainly outside their trade, business or profession.
The offer covers the goods available in the shop. Any differing terms of the customer do not form part of the contract.
2. How the contract is formed
Showing goods in the shop is not a binding offer but an invitation to order. By submitting your order in the final step of checkout you make a binding offer. The contract is formed when we accept your offer by sending an order confirmation by email or by dispatching the goods.
Your order details are sent to you in the order confirmation email and stored with the order in the shop system. For orders placed on the English version of this shop, the contract language is English. The content of the contract is determined by these terms and the details shown in checkout.
3. Prices and payment
The prices shown in checkout immediately before you submit your order apply, in the currency shown in checkout. Any taxes that apply to your order are calculated and shown in checkout before you pay.
Payment is due when the contract is formed and is made through Shopify Checkout, using the payment methods offered there, such as credit card, PayPal, Apple Pay or Google Pay, where shown in checkout.
4. Delivery
Delivery destinations, shipping costs and delivery times are set out on our Shipping, Payment & Returns page. Where checkout shows a specific delivery time, period or different shipping costs, those details take precedence.
For consumers, the risk of accidental loss or damage to the goods passes only when the goods are handed over to you or to a person you have authorised to receive them.
5. Retention of title
The goods remain our property until the purchase price has been paid in full.
6. Cancellation
Consumers have a statutory right to cancel within fourteen days. Full details, including the model cancellation form, are on our Cancellation & Refunds page.
7. Warranty
Statutory rights for defects apply. For new goods, consumer claims for defects become time-barred two years after delivery, unless mandatory law sets a different period. This period is not shortened.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in our policies limits these rights or any other rights you have under the consumer laws of the country you live in.
8. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under product liability law and to the extent of any guarantee we have given.
For slightly negligent breaches of an obligation whose fulfilment is essential for the proper performance of the contract and on which you may regularly rely, our liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded. Mandatory consumer rights are not affected.
9. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country where the consumer is habitually resident remain unaffected. No exclusive place of jurisdiction is agreed to the detriment of consumers.
If you live in Australia, nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, that you have under the Australian Consumer Law and that cannot lawfully be excluded, restricted or modified.
Last updated: 1 November 2026
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